Privacy policy
Last updated: May 2026
IC’s Orders values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information provided through our website and services.
By using our website and placing orders through our platform, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our platform:
- Full name
- Phone number
- Email address
- Delivery address
- Order and transaction details
- Communication submitted through WhatsApp, email, or contact forms
How We Use Your Information
Your information is used to:
- Process and manage orders
- Arrange deliveries and customer support
- Provide payment instructions and order updates
- Improve our services and customer experience
- Maintain communication regarding purchases, deliveries, or seller inquiries
Payment Information
IC’s Orders currently offers multiple payment options, including:
- Mope
- Uni5Pay
- Cash on Delivery (COD)
- Bank Transfer
Our website is primarily used for order placement. Payment instructions and related payment information may be provided separately through WhatsApp or email after an order has been confirmed.
Delivery Services
Delivery services are available with delivery fees based on the selected district or location. If a district is not listed during checkout, customers may select “Others,” after which our team will contact them directly to arrange delivery details.
Sharing of Information
IC’s Orders does not sell or trade customer information. Personal information may only be shared when necessary for delivery coordination, payment processing, website functionality, or legal obligations.
Cookies & Website Usage
Our website may use cookies and similar technologies to improve website functionality, performance, and user experience.
Third-Party ServicesWe may use secure third-party platforms, applications, and services to support website operations, communication, analytics, payment-related services, and overall customer experience.
Data Security
We take reasonable measures to protect customer information and maintain the security of our platform. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Contact
For questions regarding this Privacy Policy or your personal information, please contact us:
📧 order@icsorders.com