FAQ
How do I place an order?
Browse products on our website and place your order through checkout or WhatsApp.
Do you offer delivery?
Yes, delivery is available. Different delivery fee options are available depending on your district/location.
If your district is not listed during checkout, you can select “Others” and our team will contact you to arrange delivery details.
What payment methods are available?
We currently offer:
- Mope
- Uni5Pay
- Cash on Delivery (COD)
- Bank Transfer
How does payment work?
Our website is mainly used for placing orders.
Payment information and instructions, including QR codes when applicable, will be sent to customers via WhatsApp or email after the order has been placed.
How long does delivery take?
Delivery times may vary depending on product availability and your location.
How can I become a seller?
Contact us via WhatsApp to learn more about available seller plans and closet/shop spaces.
How does selling through IC’s Orders work?
Sellers send their inventory to IC’s Orders, and we handle:
- Product posting
- Closet/shop promotion
- Customer communication
- Order processing
- Delivery handling
Can I have my own closet/shop?
Yes, sellers can have their own dedicated closet/shop section on our platform.
What products can I sell?
- Fashion
- Thrift items
- New items
- Accessories
- Beauty products
- Pre-order items
IC’s Orders — Shop Smart, Wij Regelen Alles.